JijiLive Privacy Policy — How Safe Is Your Data With Us

This Privacy Policy applies to the JijiLive website (https://jijilive.bid) and all associated services. JijiLive operates an online gaming platform for adult members in Bangladesh.

By using the JijiLive website, creating an account, or accessing any of our services, you agree to the terms described in this Privacy Policy. This policy is part of our Terms & ConditionsEffective from.

We believe members have the right to know — what data is being collected, why it is collected, and how secure it is. That is why this policy is written in plain language.

JijiLive collects two types of information — details you provide directly, and data generated automatically as you use our services.

JijiLive collects data through several methods. The diagram below provides a simple overview of how data flows through our platform.

• Information provided directly through the registration and KYC forms.
• Through cookies and tracking technologies while you use the website.
• Automatic transaction logs generated during payment processing.
• When contacting our support team.
• From third-party verification services (as part of the KYC process).

JijiLive uses your information only for specific, legitimate purposes. Each use is clearly explained below.

• Account Management: Accounts are created and verified using registration details.
• Service Delivery: Processing gameplay, bonuses, deposits, and withdrawals.
• Ensuring Security: Prevention of fraud, money laundering, and unauthorized access.
• Legal Obligations: Retaining and providing data as required by regulatory authorities.
• Customer Support: Our support team uses your data to resolve issues.
• Service Improvement: Analyzing usage patterns to improve the platform.
• Relevant Communications: Sending bonus offers, updates, and security alerts.

JijiLive does not share your information without reason. Limited data may be shared only in the specific circumstances outlined below.

• Payment Processors: Payment providers such as bKash and Nagad receive the information required to process transactions.
• KYC Verifiers: Licensed third parties may receive information for identity verification purposes.
• Game Providers: Providers such as NetEnt and Evolution receive limited session data for the purpose of operating their games.
• Legal Authorities: Information may be disclosed in compliance with lawful orders from courts or regulatory authorities.
• Fraud Prevention Services: Limited data shared with specialist services for suspicious activity verification.

In all of the above cases, partners are contractually obligated to comply with JijiLive's privacy standards. They may not use the information they receive for any other purpose.

JijiLive follows the highest industry standards to protect your data — not just on paper, but through security measures actively enforced in practice.

• All data transmissions are secured with 128-bit TLS 1.3 encryption.
• Passwords are stored using the bcrypt hashing algorithm — never in plain text.
• Automated intrusion detection systems (IDS) are active on our servers.
• Automatic account lock and email alert triggered on suspicious login attempts.
• Regular third-party security audits are conducted.
• Staff data access is controlled through Role-Based Access Control (RBAC).
• Data backups are encrypted and stored at a separate location.

JijiLive uses cookies on its website. Cookies are small data files stored in your browser that help improve the quality of our services.

Cookies can be disabled through your browser settings. However, turning off essential cookies may prevent JijiLive from functioning properly.

As a JijiLive member, you have the following rights regarding your personal data.

To exercise these rights, email [email protected]. JijiLive will respond within 30 business days.

JijiLive does not retain your data longer than necessary. That said, certain information must be kept for a specified period to meet legal requirements.

• Account Information: For as long as the account remains active, and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: 5 years after account closure due to legal obligations.
• Gaming Logs: Up to 3 years (for dispute resolution purposes).
• Support Contact: 2 years after resolution.
• Marketing Preferences: Until consent is withdrawn.

Once legal obligations have been fulfilled, data is securely destroyed.

JijiLive strictly refrains from providing services to anyone under the age of 18. Child protection is our highest priority.

• Age verification is mandatory at registration and is re-confirmed later through the KYC process.
• Any account created using a false age will be permanently closed.
• JijiLive does not knowingly collect any personal information from minors.
• If any such data has been collected inadvertently, it will be deleted as soon as we are notified.

JijiLive reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes.

• For major changes, you will be notified at least 14 days in advance via email and platform notice.
• The "Last Updated" date at the top of the page is always kept current.
• Continued use of the service after the updated policy takes effect will be considered acceptance.

Contact JijiLive for any privacy-related questions, requests, or concerns.

• Email: [email protected] (include "Privacy" in the subject line)
• Live Chat: 24/7 support is available in Bengali on our website.
• Response Time: 24 hours for general inquiries; 30 business days for data requests.